Are your customers just visiting, or are they experiencing something memorable?
We help local businesses transform ordinary customer interactions into
extraordinary guest experiences
using proven principles from Disney and other leaders in themed entertainment.
With extensive experience in themed entertainment
design and a deep understanding of how guests
interact with spaces, I bring world-class principles
to businesses of all sizes.
I help local businesses like laser tag facilities,
escape rooms, themed dining, dental offices, and
other guest-focused spaces elevate their customer
experiences using research-backed insights from
industry leaders like Disney.
My Expertise:
Themed Entertainment
Psychogeography
Guest Flow Design
Photography & Videography
Audio & Lighting
Detail-Oriented Analysis
Our Services
Elevating Your Guest Experience
We analyze and enhance every touchpoint of your guest
journey, from flow and signage to hidden areas and
memorable moments.
Virtual Consultation
From the comfort of your location, we'll connect via
video chat to analyze your space, discuss guest
flow, and provide real-time insights without the
need for travel.
We experience your business from a guest's
perspective, identifying opportunities to improve
flow, visuals, interactions, and overall experience
quality.
Hear how we've helped businesses transform ordinary
interactions into magical memories.
"Guestcrafters transformed our escape room from just
a puzzle to solve into a complete adventure that
begins the moment guests arrive at our door. The
little magical touches they suggested have guests
talking about us everywhere!"
Sarah Johnson
Enigma Escape Adventures
"Who knew a dental visit could feel magical?
Guestcrafters reimagined our entire patient journey
from the moment they book to follow-up care.
Children actually look forward to their visits now,
and parents are amazed."
Dr. Michael Chen
Enchanted Smiles Family Dentistry
"The Guestcrafters team helped us see our restaurant
through enchanted eyes. Their recommendations for
creating magical moments throughout the dining
experience have increased our social media mentions
by 300%!"
Amanda Rodriguez
Storybook Kitchen
Our Process
The Magic Framework
A methodical approach to transforming ordinary customer
interactions into extraordinary guest experiences.
Step 1
Discovery
We begin by understanding your business,
your guests, your challenges, and your
goals through in-depth conversations and
research.
The Discovery
Where we uncover your unique
story and vision
The Experience
Where we embark on the guest
journey
Step 2
Experience & Analysis
We evaluate your space through secret
shopping or collaborative on-site
assessment, mapping traffic flow,
signage, hidden areas, and all guest
touchpoints.
Step 3
Recommendations
We deliver detailed reports with
practical, prioritized recommendations
to enhance your guest experience based
on proven Disney-inspired principles.
The Transformation
Where the storyline takes shape
The Realization
Where the magic comes to life
Step 4
Implementation Support
When requested, we can help turn
recommendations into reality with
guidance on execution, staff training,
and measuring improvements.
Simple Pricing
Magical Experiences,
Crystal Clear
Pricing
Focused expertise to enhance your guest experience
without the full-service agency commitment. Book what
you need, when you need it.
Limited Time
Magical Experience Audit
A comprehensive virtual consultation to
discover hidden opportunities in your
guest experience. Perfect for businesses
ready to enhance their customer journey
but unsure where to start.
What's Included:
60-minute virtual
consultation via video
chat
Analysis of your guest
journey touchpoints
Detailed report with
specific, actionable
recommendations
Implementation guide for
DIY improvements
Optional follow-up session
available (for a small
additional fee)
How do you determine pricing for the on-site
visits?
On-site consultations are priced based on travel
distance, business size, and complexity. I'll
provide a custom quote after a brief
conversation about your specific needs.
What types of businesses do you typically work
with?
I specialize in guest-focused businesses like
escape rooms, themed restaurants, entertainment
venues, retail spaces, and service businesses
that want to create memorable experiences.
Do you implement the changes or just provide
recommendations?
I primarily provide expert recommendations and a
DIY implementation guide. You handle the
execution, making this a flexible and
cost-effective approach. For more complex needs,
I can discuss implementation support options.
Start Your Magical Guest Experience Journey Today
Transform your business into a place where guests don't
just visit—they have memorable experiences that keep
them coming back.